Gaya APA
Rai, Alok Kumar. (2008).
Customer relationship management: concepts and cases .
New Delhi:
PHI Learing Privated Limited.
Gaya Chicago
Rai, Alok Kumar.
Customer relationship management: concepts and cases.
New Delhi:
PHI Learing Privated Limited,
2008.
Text.
Gaya MLA
Rai, Alok Kumar.
Customer relationship management: concepts and cases.
New Delhi:
PHI Learing Privated Limited,
2008.
Text.
Gaya Turabian
Rai, Alok Kumar.
Customer relationship management: concepts and cases.
New Delhi:
PHI Learing Privated Limited,
2008.
Print.