Gaya APA

Lenz, Vicki. (1999). The Saturn difference creating customer loyalty in your company . Canada: John Wiley & Sons.

Gaya Chicago

Lenz, Vicki. The Saturn difference creating customer loyalty in your company. Canada: John Wiley & Sons, 1999. Text.

Gaya MLA

Lenz, Vicki. The Saturn difference creating customer loyalty in your company. Canada: John Wiley & Sons, 1999. Text.

Gaya Turabian

Lenz, Vicki. The Saturn difference creating customer loyalty in your company. Canada: John Wiley & Sons, 1999. Print.