Layanan pelanggan di era informasi : pendekatan bijaksana sampai bantuan bert…

Edisi

-

ISBN/ISSN

978-979-0621590

Deskripsi Fisik

xii,113 p.; 25 cm

Judul Seri

-

No. Panggil

658.812 HAB l

Unselling : the new customer experience

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer ser…

The rise of the platform marketer : performance marketing with Google, Facebo…

Develop the skills and capabilities quickly becoming essential in the new marketing paradigm The Rise of the Platform Marketer helps you leverage the "always-on" consumer to deliver more personaliz…

Beyond advertising : creating value through all customer touchpoints

The fundamental relationships among brands, media, and people are being transformed, and just as we try to adapt, along comes a new disruption. Are you and your organization prepared to deal with t…

Essentials of CRM : a guide to customer relatioship management

Edisi

-

ISBN/ISSN

0-471-2060

Deskripsi Fisik

209 p.:23 cm

Judul Seri

-

No. Panggil

658.812 BER e

Power up your profits : 31 days to better selling

Edisi

2

ISBN/ISSN

-

Deskripsi Fisik

xxi, 346 p. ; 23 cm

Judul Seri

-

No. Panggil

658.85 WAU p

Secrets of customer relationship management (Rahasia Manajemen Hubungan Pelan…

Edisi

1

ISBN/ISSN

979-533-92

Deskripsi Fisik

xviii, 370 p. ; 23 cm

Judul Seri

-

No. Panggil

658.812 BAR s

Who said so?: the questions revolutionary business ask that make them successful

Edisi

-

ISBN/ISSN

978-0-470-

Deskripsi Fisik

xvi, 192 hlm.: 22 cm

Judul Seri

-

No. Panggil

658.401 PAR w

The Winner's Attitude : Change How You Deal With Difficult People and Get the…

Edisi

-

ISBN/ISSN

0071467645

Deskripsi Fisik

vi + 216 hlm., 20 cm.

Judul Seri

-

No. Panggil

658.812 GEE w