Gaya APA

Carr, H, H., Snyder, C, A. (2003). Management of telecommunications : business solutions to business problems enabled by voice and data communications (2). Boston, Massachusetts: McGraw-Hill Irwin.

Gaya MLA

Carr, Houston, H.., Snyder, Charles, A.. "Management of telecommunications : business solutions to business problems enabled by voice and data communications". 2 Boston, Massachusetts: McGraw-Hill Irwin, 2003. Text.