Gaya APA

Tjitono, Fandy. (2005). Pemasaran jasa (1st ed.). Malang: Bayumedia Publishing.

Gaya Chicago

Tjitono, Fandy. Pemasaran jasa. 1st ed. Malang: Bayumedia Publishing, 2005. Text.

Gaya MLA

Tjitono, Fandy. Pemasaran jasa. 1st ed. Malang: Bayumedia Publishing, 2005. Text.

Gaya Turabian

Tjitono, Fandy. Pemasaran jasa. 1st ed. Malang: Bayumedia Publishing, 2005. Print.