Gaya APA

Conceição, S, C, O., Lehman, R, M. (2011). Managing online instructor workload : strategies for finding balance and success (1). : Jossey-Bass.

Gaya MLA

Conceição, Simone, C., O.., Lehman, Rosemary, M.. "Managing online instructor workload : strategies for finding balance and success". 1 : Jossey-Bass, 2011. Text.