Gaya APA

Thompson, Harvey. (2000). The Customer-centered enterprise . New York: McGraw-Hill.

Gaya Chicago

Thompson, Harvey. The Customer-centered enterprise. New York: McGraw-Hill, 2000. Text.

Gaya MLA

Thompson, Harvey. The Customer-centered enterprise. New York: McGraw-Hill, 2000. Text.

Gaya Turabian

Thompson, Harvey. The Customer-centered enterprise. New York: McGraw-Hill, 2000. Print.