Gaya APA
Tjiptono, Fandy, Chandra, Gregorius. (2016).
Service, quality dan satisfaction / edisi 4 (4).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality dan satisfaction / edisi 4.
4
Yogyakarta:
Andi,
2016.
Text.
Gaya MLA
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality dan satisfaction / edisi 4.
4
Yogyakarta:
Andi,
2016.
Text.
Gaya Turabian
Tjiptono, Fandy, Chandra, Gregorius.
Service, quality dan satisfaction / edisi 4.
4
Yogyakarta:
Andi,
2016.
Print.