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Difficult conversations : craft a clear message, manage emotions, focus on a solution

You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive- not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward.

Ketersediaan
192000299U 658.45 HAR dPerpustakaan Pusat UINTersedia
192000300U 658.45 HAR dPerpustakaan Pusat UINTersedia
Informasi Detail
Judul Seri
-
No. Panggil
U 658.45 HAR d
Penerbit
Boston, Massachusetts : Harvard Business Review Press.,
Deskripsi Fisik
ix, 110 pages ; 18 cm
Bahasa
English
ISBN/ISSN
9781633690783
Klasifikasi
658.45
Tipe Isi
-
Tipe Media
-
Tipe Pembawa
-
Tahun
2016
Edisi
-
Subjek
Komunikasi bisnis
Business communication
Interpersonal communication
Komunikasi interpersonal
Info Detail Spesifik
-
Pernyataan Tanggungjawab
Versi lain/terkait

Tidak tersedia versi lain

Lampiran Berkas
Tidak Ada Data
URl Source
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