Difficult conversations : craft a clear message, manage emotions, focus on a solution

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Difficult conversations : craft a clear message, manage emotions, focus on a solution

Harvard Business Review Press - Nama Orang;

You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive- not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward.

Ketersediaan

Perpustakaan Pusat U 658.45 HAR d

192000299

Tersedia

Perpustakaan Pusat U 658.45 HAR d

192000300

Tersedia

Informasi Detail

Judul Seri: -
No. Panggil: U 658.45 HAR d
Penerbit: Boston, Massachusetts : Harvard Business Review Press., 2016
Deskripsi Fisik: ix, 110 pages ; 18 cm
Bahasa: English
ISBN/ISSN: 9781633690783
Klasifikasi: 658.45
Tipe Isi: -
Tipe Media: -
Tipe Pembawa: -
Edisi: -
Subjek: Komunikasi bisnis
Business communication
Interpersonal communication
Komunikasi interpersonal
Info Detail Spesifik: -
Pernyataan Tanggungjawab: -

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