Assessing service quality : satisfying the expectations of library customers …

Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious Highsmith Library Literature Award, scores of library managers and administrators have trusted its guidanc…

Teacher development over time : practical activities for language teachers

Teacher Development Over Time: Practical Activities for Language Teachers addresses teacher learning over the span of the careers of both novice and experienced teachers in English Language Teaching (ELT). It is designed to a) help novice ELT teachers to see the ways in which their learning may open up careers and communities over a professional life span; and b) support experienced ELT teacher…

Financial management for libraries

Presenting financial management principles and best practices applicable to both public and academic libraries, this comprehensive text elucidates a broad array of issues crucial for those entering a managerial position. Both thorough and straightforward, Sannwald's treatment • gives readers a solid grounding in the basics of accounting and finance, with an emphasis on applicability to lib…

Information services today : an introduction / second edition

Edisi

2

ISBN/ISSN

9781538103005

Deskripsi Fisik

xxxiv, 574 pages : illustrations ; 26 cm

Judul Seri

-

No. Panggil

027 HIR i

User experience in libraries : applying ethnography and human-centred design

Edisi

-

ISBN/ISSN

9781472484727

Deskripsi Fisik

xvi, 203 pages : illustrations ; 24 cm

Judul Seri

-

No. Panggil

025.58 PRI u

Hukum acara perdata

Edisi

-

ISBN/ISSN

9786023180134

Deskripsi Fisik

vi, 228 p. ; 24 cm.

Judul Seri

-

No. Panggil

347 GUL h

Designing and teaching the elementary science methods course

Edisi

-

ISBN/ISSN

9780805863406

Deskripsi Fisik

xi, 308 p.; 23 cm

Judul Seri

The teaching and learning in science series

No. Panggil

372.35 ABE d

Teknologi informasi dan perpustakaan

Edisi

-

ISBN/ISSN

9786022710882

Deskripsi Fisik

xiv, 257 p.; 23 cm

Judul Seri

-

No. Panggil

026.6 ARD t

Inequalities in the teaching profession : a global perspective

Edisi

-

ISBN/ISSN

9781137328595

Deskripsi Fisik

xii, 232 p. ; 22 cm

Judul Seri

-

No. Panggil

370.711 MOR i

Action research

Edisi

4th ed.

ISBN/ISSN

9781452205083

Deskripsi Fisik

xiv, 305 p. ; 23 cm

Judul Seri

-

No. Panggil

361 STR a

Kebijakan kesehatan : prinsip dan taktik

Edisi

1st ed.

ISBN/ISSN

9789797697075

Deskripsi Fisik

xxviii, 198 p. ; 24 cm

Judul Seri

-

No. Panggil

353.6 AYU k

Manajemen pelayanan kesehatan : buku ajar

Edisi

-

ISBN/ISSN

9789790444829

Deskripsi Fisik

xxi, 369 p. ; 24 cm

Judul Seri

-

No. Panggil

362.1 BUC m

Manajemen pelayanan kesehatan : perilaku organisasi

Edisi

2nd ed.

ISBN/ISSN

9789790444492

Deskripsi Fisik

xiii, 432 p. ; 24 cm

Judul Seri

-

No. Panggil

362.1 BOR m

CSR bidang kesehatan dan pendidikan mengembangkan sumber daya manusia

Edisi

-

ISBN/ISSN

978-979-16

Deskripsi Fisik

v,119 p.:ill.;23 cm

Judul Seri

-

No. Panggil

U 361.7 NUR c

Penjaminan mutu pelayanan kesehatan dan akseptabilitasnya

Edisi

-

ISBN/ISSN

9789790990562

Deskripsi Fisik

viii, 125p.; 21 cm.

Judul Seri

-

No. Panggil

362.1 BUS p

Dynamic research support for academic libraries

Edisi

-

ISBN/ISSN

9781783300495

Deskripsi Fisik

xiii, 133 p.: ill. ; 23cm

Judul Seri

The facet academic library collection

No. Panggil

025.5277 HOF d

Time to care : redesigning child care to promote education, support families,…

Edisi

-

ISBN/ISSN

1592130097

Deskripsi Fisik

xvi, 232 p.; 23 cm.

Judul Seri

-

No. Panggil

362.7120973 LOM t

Information users and usability in the digital age

Edisi

-

ISBN/ISSN

9781856045971

Deskripsi Fisik

xvi, 208 p.; 23 cm

Judul Seri

The Facet user experience collection - 9781783301706

No. Panggil

025.524 CHO i

Information needs analysis : principles and practice in information organizat…

Edisi

-

ISBN/ISSN

9781856044844

Deskripsi Fisik

xvii, 269 p.; 23 cm

Judul Seri

The Facet user experience collection - 9781783301706

No. Panggil

025.52 DOR i

Membuat aplikasi web:Sistem informasi perpustakaan dengan PHP-MySQL dan dream…

Edisi

-

ISBN/ISSN

9786026948106

Deskripsi Fisik

xii,384p.:ill.;23cm

Judul Seri

-

No. Panggil

004.6 NUG m