Firm Competitive Advantage Through Relationship Management

Edisi

1st ed. 2021

ISBN/ISSN

978-3-030-67338-3

Deskripsi Fisik

-

Judul Seri

-

No. Panggil

-

Layanan pelanggan di era informasi : pendekatan bijaksana sampai bantuan bert…

Edisi

-

ISBN/ISSN

978-979-0621590

Deskripsi Fisik

xii,113 p.; 25 cm

Judul Seri

-

No. Panggil

658.812 HAB l

Komunikasi apoteker-pasien : panduan konseling pasien

Edisi

2

ISBN/ISSN

9789794489826

Deskripsi Fisik

xiv, 381 p. : illus ; 24 cm

Judul Seri

-

No. Panggil

610.696 RAN k

Unselling : the new customer experience

UnSelling is about everything but the sell. We put all of our focus on the individual purchase transaction, while putting the rest of our business actions second. We've become blind to customer service, support, branding, experiences and even product quality. Sixty percent of a purchasing decision is made before a customer even contacts you. We have funnel vision, and it needs to stop. Unsellin…

Clash of the generations : managing the new workplace reality

Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, y…

The rise of the platform marketer : performance marketing with Google, Facebo…

Develop the skills and capabilities quickly becoming essential in the new marketing paradigm The Rise of the Platform Marketer helps you leverage the "always-on" consumer to deliver more personalized engagements across media, channels, and devices. By managing these interactions at scale throughout the customer lifecycle, you can optimize the value of your customers and segments through strateg…

The connectors : how the world's most successful business people build relati…

Learn the relationship-building secrets that lead to lifelong clients, repeat customers, and endless referrals In today's commoditized marketplace, no matter what product or service you sell, there's probably someone somewhere able to offer it cheaper, faster, and maybe even better. So how do you differentiate yourself from your competitors? The Connectors shows that the only thing that trul…

Beyond advertising : creating value through all customer touchpoints

The fundamental relationships among brands, media, and people are being transformed, and just as we try to adapt, along comes a new disruption. Are you and your organization prepared to deal with today's unprecedented speed and scope of technological change? Beyond Advertising provides a business transformation road map for an aspirational future, based on the insights of more than 200 of th…

Human relations dan public relations

Edisi

-

ISBN/ISSN

97953806808

Deskripsi Fisik

xvi, 231 p.; 21cm

Judul Seri

-

No. Panggil

U 659.2 EFF h

Pembangunan politik, situasi global dan hak di Indonesia : kumpulan esei guna…

Edisi

-

ISBN/ISSN

9796050994

Deskripsi Fisik

xvi, 582 p. ; 21 cm

Judul Seri

-

No. Panggil

U 320.598 MUN p

Ekonomi international : sejarah, teori, konsep, dan permasalahan dalam aplika…

Edisi

-

ISBN/ISSN

9789797565329

Deskripsi Fisik

516 p. ; 23 cm.

Judul Seri

-

No. Panggil

337.101 APR e

Menjinakkan metakuasa global : suara Indonesia untuk globalisasi yang lebih adil

Edisi

-

ISBN/ISSN

9789793330808

Deskripsi Fisik

328 p. ; 23 cm.

Judul Seri

-

No. Panggil

327.111 CAH m

International economics

Edisi

13th ed.

ISBN/ISSN

9780073523026

Deskripsi Fisik

xxii, 730 p. ; 23 cm

Judul Seri

-

No. Panggil

337 PUG i

The Indonesian military response to reform in democratic transition:a compara…

Edisi

-

ISBN/ISSN

9789799052742

Deskripsi Fisik

xxvi,369hal.:ill.;24cm

Judul Seri

-

No. Panggil

321.09598 NAI i

Challenging multiracial identity

Edisi

1st ed.

ISBN/ISSN

9781588264244

Deskripsi Fisik

ix, 135 p. ; 23 cm.

Judul Seri

-

No. Panggil

305.8 SPE c

Michel Foucault dan hubungan internasional : kajian kritis terkini

Edisi

-

ISBN/ISSN

9786022293255

Deskripsi Fisik

xix, 386 p. ; 23 cm

Judul Seri

-

No. Panggil

327 KIE m

Pengantar studi hubungan internasional : teori dan pendekatan

Edisi

5th ed.

ISBN/ISSN

9786022293156

Deskripsi Fisik

xix, 624 p. : ill. ; 23 cm

Judul Seri

-

No. Panggil

327 JAC p

Efektivitas FKUB dalam pemeliharaan kerukunan umat beragama

Edisi

-

ISBN/ISSN

9786028739436

Deskripsi Fisik

xxiv, 122 p. ; 21 cm

Judul Seri

-

No. Panggil

291.172 MUC e

Model rembug keagamaan dalam membangun toleransi umat beragama

Edisi

-

ISBN/ISSN

9786028739412

Deskripsi Fisik

xxvi, 440 p. ; 21 cm

Judul Seri

-

No. Panggil

291.172 KHA m

Memahami realitas sosial keagamaan

Edisi

-

ISBN/ISSN

9786028739429

Deskripsi Fisik

xxii, 380 p. ; 21 cm

Judul Seri

-

No. Panggil

291.172 ULU m