The management team within the school are currently faced with a great deal of pressure to achieve a range of "performance" expectations in a climate of increasing uncertainty, financial stringency and competition. Total quality management is a framework and set of practical resources for managing organizations in the 1990s. Based on sound principles and a strong body of experience, total quali…
Attempting fonnally to evaluate something involves the evaluator coming to grips with a number of abstract concepts such as value, merit, worth, growth, criteria, standards, objectives, needs, nonns, client, audience, validity, reliability, objectivity, practical significance, accountability, improvement, process, pro duct, fonnative, summative, costs, impact, infonnation, credibility, and - …
The quality of education is a major concern for all schools. This text, expanded to take into account the significant developments since its first edition, exploresthe principles of total quality in education, and explains how to implement them