Clash of the generations : managing the new workplace reality

Case studies and strategies for more effective multi-generational management Clash of the Generations explores this new and increasingly common workplace phenomenon, and provides strategies to help managers navigate this ever more complex maze. Traditionally, older workers would retire and make room for the next generation; instead, Baby Boomers are now prolonging their time in the workplace, y…

The connectors : how the world's most successful business people build relati…

Learn the relationship-building secrets that lead to lifelong clients, repeat customers, and endless referrals In today's commoditized marketplace, no matter what product or service you sell, there's probably someone somewhere able to offer it cheaper, faster, and maybe even better. So how do you differentiate yourself from your competitors? The Connectors shows that the only thing that trul…

Difficult conversations : craft a clear message, manage emotions, focus on a …

You have to talk with a colleague about a fraught situation, but you re worried that they ll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive- not combative. Difficult Conversations walks you through: Uncovering the root cause of friction Maintaining a positive mind-set Untangling the problem toge…

Beyond advertising : creating value through all customer touchpoints

The fundamental relationships among brands, media, and people are being transformed, and just as we try to adapt, along comes a new disruption. Are you and your organization prepared to deal with today's unprecedented speed and scope of technological change? Beyond Advertising provides a business transformation road map for an aspirational future, based on the insights of more than 200 of th…

Health and therapeutic communication : an intercultural perspective / interna…

Edisi

International

ISBN/ISSN

9789796927241

Deskripsi Fisik

xxii, 290 pages ; 24 cm

Judul Seri

-

No. Panggil

610.696 MUL h

Traditions and encounters : a global perspective on the past (Volume A : from…

Edisi

3rd ed.

ISBN/ISSN

0072957549

Deskripsi Fisik

xxxii, 453 p. ; 25 cm.

Judul Seri

-

No. Panggil

909.82 BEN t

Experiencing intercultural communication: an introduction

Edisi

2nd ed.

ISBN/ISSN

0072862890

Deskripsi Fisik

xx, 315 p. ; 23 cm.

Judul Seri

-

No. Panggil

303.482 MAR e

Traditions and encounters : a global perspective on the past

Edisi

3rd ed.

ISBN/ISSN

0072957549

Deskripsi Fisik

xlviii + 1196 hlm.; 25.5 cm

Judul Seri

-

No. Panggil

909.82 BEN t

Human communication

Edisi

-

ISBN/ISSN

0072560053

Deskripsi Fisik

xxiii, 563 p. : ill. ; 25 cm.

Judul Seri

-

No. Panggil

302.2 PEA h

Komunikasi bisnis : perspektif konseptual dan kultural

Edisi

-

ISBN/ISSN

9786022293040

Deskripsi Fisik

x, 264 p. ; 23 cm

Judul Seri

-

No. Panggil

658.45 POE k

Semiotika komunikasi : aplikasi praktis bagi penelitian dan skripsi komunikasi

Edisi

-

ISBN/ISSN

9786021521410

Deskripsi Fisik

ix, 225 p. : ill. ; 23 cm

Judul Seri

-

No. Panggil

302.2 WIB s

Teori-teori komunikasi dalam pengaruh psikologi

Edisi

-

ISBN/ISSN

9789790624849

Deskripsi Fisik

xiv, 197p. ; 25 cm

Judul Seri

-

No. Panggil

153.6 HUT t

Methods for the ethnography of communication : language in use in schools and…

Edisi

-

ISBN/ISSN

9780415517775

Deskripsi Fisik

xi, 186 p.; 23 cm

Judul Seri

-

No. Panggil

418.0071 KAP m

Researching intercultural learning : investigations in language and education

International perspectives on intercultural learning are presented within a framework of cultures of learning related to education and language learning and use in academic contexts. Intercultural learning involves learners travelling to learn in a place where other cultures of learning are dominant and to which they are usually expected to adapt.

Exploring world Englishes : language in a global context

Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in Applied Linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course as well as advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study. The books take an innovative …

Introducing language and intercultural communication

Edisi

-

ISBN/ISSN

9780415601993

Deskripsi Fisik

xviii, 411 pages ; 25 cm

Judul Seri

-

No. Panggil

U 302.2 JAC i

Intercultural communication : a critical introduction / second edition

Combining perspectives from discourse analysis and sociolinguistics, the second edition of this popular textbook provides students with an up-to-date overview of the field of intercultural communication. Ingrid Piller explains communication in context using two main approaches. The first treats cultural identity, difference and similarity as discursive constructions. The second, informed by bil…

Theories of informetrics and scholarly communication : a Festschrift in honor…

Scientometrics have become an essential element in the practice and evaluation of science and research, including both the evaluation of individuals and national assessment exercises. Yet, researchers and practitioners in this field have lacked clear theories to guide their work. As early as 1981, then doctoral student Blaise Cronin published "The need for a theory of citing" —a call to arms …

Interactional linguistics : an introduction to language in social interaction

The first textbook dedicated to interactional linguistics, focusing on linguistic analyses of conversational phenomena, this introduction provides an overview of the theory and methodology of interactional linguistics. Reviewing recent findings on linguistic practices used in turn construction and turn taking, repair, action formation, ascription, and sequence and topic organization, the book e…

Open divide : critical studies on open access

Open access has transformed the traditional way of scientific communication. Open repositories and open access journals provide large and free access to articles, theses and dissertations, reports, working papers, proceedings and books but also to other unpublished items, multimedia files and raw data. Fifteen years after the landmark Budapest Declaration, this book invites the reader to a crit…